Are you a strong leader with a passion for building teams and new technology? If so, we want to talk with you.
Cedar Park Med is looking for a full-time experienced Site Supervisor on-site at John F. Kennedy (JFK) International Airport in New York to drive the implementation and adoption of our new technology solution.
About the Site Supervisor Role:
Site Supervisors at JFK are responsible for fostering a positive and productive team environment while instilling an effective customer-focused sales and service culture within their respective stations. Specifically, Site Supervisor will support the Team in:
- Drive business growth through identifying new sales opportunities and expanding operations.
- Utilize software for efficient customer management and sales tracking.
- Ensure safe and secure sales operations, escalating issues as needed.
- Manage on-site staff for optimal sales and productivity.
- Increase membership enrollment through proactive sales initiatives.
- Lead and develop diverse teams to meet company objectives.
- Communicate goals and plans to achieve financial and service targets.
- Collaborate with leadership to assess business opportunities and improve performance.
- Cultivate relationships with airport stakeholders and promote company values.
- Manage business operations, resolving issues and overseeing customer support.
- Ensure compliance with company and airport policies.
- Analyze market trends to identify growth opportunities.
- Collaborate with internal teams to execute strategic goals.
Requirements:
- Bachelor’s degree or proven equivalent experience in sales and management, customer service or related field
- In-depth knowledge of and demonstrated experience in building strong teams, employee engagement, employee development and coaching
- Ability to manage multiple teams simultaneously in a high-pressure and highly regulated environment
- Excellent interpersonal skills, ability to work well with others
- Motivated self-starter who is able to take initiative to identify opportunities and drive results
- Create problem-solving methods and can generate workable solutions to resolve complaints independently, without direct supervision of Company Leadership
- Collaboration and consensus building
- Ability to handle difficult situations with tact and diplomacy
- Must be willing to work a flexible schedule, including evenings and weekends, as well as some holidays
- Must be able to pass a background check to support high-security environments
- Other duties and responsibilities as assigned
WORK ENVIRONMENTS, CONDITIONS AND PHYSICAL DEMANDS
This position requires standing, walking, talking and some repetitive movements throughout assigned shifts.